:root{--lightningcss-light:initial;--lightningcss-dark: ;color-scheme:light;--ink:#241a17;--ink-soft:#5e504b;--cocoa:#513a32;--cocoa-deep:#30231f;--cream:#f8f2ea;--cream-deep:#efe5da;--paper:#fffdfc;--gold:#b88746;--gold-soft:#f1e2c7;--rose:#c98d83;--rose-soft:#f5dfdc;--sage:#6e8a74;--sage-soft:#dfe9e1;--amber:#b96f2a;--amber-soft:#f6e4cf;--danger:#b44747;--surface:#fffdfc;--surface-soft:#fbf7f2;--surface-raised:#fffdfce0;--surface-overlay:#f8f2eae0;--input:#fffdfcc7;--success-text:#4f6c56;--warning-text:#8c531f;--danger-soft:#f5dfdf;--danger-text:#8f3c3c;--info-soft:#e8edf6;--info-text:#4c607d;--line:#e7ddd4;--line-strong:#d7c8bd;--muted:#74655e;--shadow-sm:0 1px 2px #241a170a, 0 7px 24px #241a170a;--shadow-md:0 18px 46px #3c271f17;--radius-sm:10px;--radius-md:16px;--radius-lg:22px;--font-display:"Iowan Old Style", "Palatino Linotype", "Book Antiqua", Georgia, serif;--font-ui:Inter, ui-sans-serif, -apple-system, BlinkMacSystemFont, "Segoe UI", sans-serif}:root[data-theme=dark]{--lightningcss-light: ;--lightningcss-dark:initial;color-scheme:dark;--ink:#f6eee9;--ink-soft:#c7b9b1;--cocoa:#e4c6b9;--cocoa-deep:#1c1513;--cream:#171210;--cream-deep:#251c18;--paper:#211a17;--gold:#d1a15e;--gold-soft:#3b2d1d;--rose:#d39a91;--rose-soft:#3c2827;--sage:#8eb198;--sage-soft:#24362a;--amber:#df984f;--amber-soft:#3b2a1b;--danger:#df7777;--surface:#211a17;--surface-soft:#1d1714;--surface-raised:#211a17eb;--surface-overlay:#171210e6;--input:#2a211dd1;--success-text:#acd0b5;--warning-text:#f1bb7a;--danger-soft:#402526;--danger-text:#f0a1a1;--info-soft:#253142;--info-text:#afc6e8;--line:#40332e;--line-strong:#59463f;--muted:#ad9c93;--shadow-sm:0 1px 2px #00000038, 0 8px 28px #00000024;--shadow-md:0 18px 52px #00000042}*{box-sizing:border-box}html{background:var(--cream);scroll-behavior:smooth}body{background:radial-gradient(circle at 73% -10%, #c98d831f, transparent 28rem), var(--cream);min-width:320px;color:var(--ink);font-family:var(--font-ui);-webkit-font-smoothing:antialiased;margin:0}.auth-shell{background:radial-gradient(circle at 18% 0, #c98d832e, transparent 24rem), var(--cream);place-items:center;min-height:100vh;padding:28px 18px;display:grid}.auth-brand{color:var(--ink);align-items:center;gap:12px;display:inline-flex;position:fixed;top:28px;left:28px}.auth-brand>span:last-child{gap:1px;display:grid}.auth-brand strong{font-family:var(--font-display);font-size:20px;font-weight:600}.auth-brand small{color:var(--muted);letter-spacing:.2em;text-transform:uppercase;font-size:9px;font-weight:750}.auth-card{border:1px solid var(--line);border-radius:var(--radius-lg);background:var(--paper);width:min(100%,460px);box-shadow:var(--shadow-md);gap:17px;padding:clamp(24px,5vw,38px);display:grid}.auth-card-head{align-items:center;gap:13px;display:flex}.auth-icon{background:var(--gold-soft);width:46px;height:46px;color:var(--cocoa);border-radius:14px;place-items:center;display:grid}.auth-card h1{color:var(--ink);font-family:var(--font-display);margin:4px 0 0;font-size:clamp(24px,4vw,32px);font-weight:500;line-height:1.1}.auth-intro,.auth-hint,.auth-footer{color:var(--muted);font-size:12px;line-height:1.55}.auth-intro{margin:0}.auth-card label{color:var(--ink-soft);gap:7px;font-size:12px;font-weight:650;display:grid}.auth-card input{border:1px solid var(--line);background:var(--input);min-height:46px;color:var(--ink);border-radius:11px;outline:0;padding:10px 12px}.auth-card input:focus{border-color:var(--gold);box-shadow:0 0 0 3px #b887461f}.auth-submit{justify-content:center;width:100%;min-height:46px}.auth-error{border:1px solid var(--danger);background:var(--danger-soft);color:var(--danger-text);border-radius:10px;margin:0;padding:10px 12px;font-size:12px}.auth-notice{color:#41634a;background:#f1f7f2;border:1px solid #cddfd1;border-radius:10px;margin:0;padding:10px 12px;font-size:12px}.auth-hint{margin:0;font-size:11px}.auth-hint code{color:var(--cocoa);font-size:10px}.auth-footer{text-align:center;margin:0;position:fixed;bottom:20px;left:24px;right:24px}a{color:inherit;text-decoration:none}button,input,select,textarea{font:inherit}svg{flex:none}.sr-only{clip:rect(0, 0, 0, 0);white-space:nowrap;border:0;width:1px;height:1px;margin:-1px;padding:0;position:absolute;overflow:hidden}.skip-link{z-index:100;background:var(--paper);color:var(--ink);box-shadow:var(--shadow-md);border-radius:8px;padding:10px 14px;transition:transform .16s;position:fixed;top:12px;left:12px;transform:translateY(-140%)}.skip-link:focus{transform:translateY(0)}:focus-visible{outline-offset:3px;outline:3px solid #b887468c}.app-shell{grid-template-columns:260px minmax(0,1fr);min-height:100vh;display:grid}.sidebar{background:radial-gradient(circle at 25% 10%, #b8874624, transparent 15rem), var(--cocoa-deep);color:#f8f0e9;flex-direction:column;height:100vh;padding:28px 20px 22px;display:flex;position:sticky;top:0;overflow:auto}.brand{align-items:center;gap:12px;width:fit-content;display:inline-flex}.brand-mark{background:linear-gradient(145deg, var(--gold), #d5ae72);color:#2c201c;width:42px;height:42px;font-family:var(--font-display);letter-spacing:-.03em;border:1px solid #ffffff42;border-radius:14px 14px 14px 5px;place-items:center;font-size:15px;font-weight:700;display:grid;box-shadow:0 9px 24px #00000029}.brand>span:last-child{gap:1px;display:grid}.brand strong{font-family:var(--font-display);letter-spacing:-.02em;font-size:20px;font-weight:600}.brand small{color:#f8f0e994;letter-spacing:.2em;text-transform:uppercase;font-size:9px;font-weight:700}.primary-nav{gap:23px;margin-top:42px;display:grid}.nav-group{gap:5px;display:grid}.nav-group>p{color:#f8f0e96b;letter-spacing:.15em;text-transform:uppercase;margin:0 12px 6px;font-size:10px;font-weight:750}.nav-item{color:#f8f0e9ad;border:1px solid #0000;border-radius:11px;align-items:center;gap:11px;min-height:42px;padding:9px 11px;font-size:13px;font-weight:590;transition:background .15s,border-color .15s,color .15s;display:flex}.nav-item:hover{color:#fff9f4;background:#ffffff0d;border-color:#ffffff12}.nav-item.is-active{color:#fffaf5;background:linear-gradient(90deg,#b887463d,#b8874617);border-color:#d4b0742b;box-shadow:inset 2px 0 #d4ad72}.nav-item small{color:#f5dfb7;background:#ffffff17;border-radius:99px;place-items:center;min-width:21px;height:20px;margin-left:auto;padding:0 6px;font-size:10px;font-weight:750;display:grid}.sidebar-foot{gap:16px;margin-top:auto;padding-top:28px;display:grid}.environment-card{background:#ffffff0a;border:1px solid #ffffff17;border-radius:14px;padding:14px}.environment-head{color:#f3d9ab;align-items:center;gap:8px;font-size:12px;display:flex}.environment-card p{color:#f8f0e98a;margin:8px 0 11px;font-size:11px;line-height:1.55}.environment-card>span{color:#cfe0d2;letter-spacing:.13em;background:#6e8a7438;border-radius:6px;padding:5px 7px;font-size:8px;font-weight:800;display:inline-flex}.profile-row{border-top:1px solid #ffffff14;grid-template-columns:34px 1fr auto;align-items:center;gap:9px;padding:11px 8px;display:grid}.profile-avatar{background:var(--rose-soft);width:34px;height:34px;color:var(--cocoa);font-family:var(--font-display);border-radius:50%;place-items:center;font-weight:700;display:grid}.profile-row>span:nth-child(2){gap:1px;display:grid}.profile-row strong{font-size:12px}.profile-row small{color:#f8f0e97a;font-size:10px}.profile-logout{color:#f8f0e9a3;cursor:pointer;background:0 0;border:1px solid #ffffff1f;border-radius:9px;place-items:center;width:32px;height:32px;display:grid}.profile-logout:hover,.profile-logout:focus-visible{color:#fff;border-color:#ffffff47}.app-main{min-width:0}.topbar{z-index:20;-webkit-backdrop-filter:blur(18px);backdrop-filter:blur(18px);background:#f8f2eae0;border-bottom:1px solid #d7c8bda8;align-items:center;gap:22px;min-height:74px;padding:14px clamp(22px,3.2vw,48px);display:flex;position:sticky;top:0}.mobile-brand{display:none}.search-wrap{border:1px solid var(--line);width:min(440px,43vw);min-height:42px;color:var(--muted);background:#fffdfcbf;border-radius:11px;align-items:center;gap:9px;padding:0 12px;display:flex}.search-wrap:focus-within{border-color:var(--gold);box-shadow:0 0 0 3px #b887461f}.search-wrap input{width:100%;min-width:0;color:var(--ink);background:0 0;border:0;outline:0;font-size:13px}.search-wrap input::placeholder{color:#9d8f88}.search-wrap input:disabled{cursor:not-allowed;opacity:.78}.search-wrap kbd{border:1px solid var(--line);background:var(--cream);color:var(--muted);font-family:var(--font-ui);white-space:nowrap;border-radius:5px;padding:3px 6px;font-size:10px}.topbar-actions{align-items:center;gap:13px;margin-left:auto;display:flex}.mobile-session{display:none}.mobile-session-button{border:1px solid var(--line);background:var(--surface-soft);width:40px;height:40px;color:var(--muted);cursor:pointer;border-radius:10px;place-items:center;display:grid}.mobile-session-button:hover,.mobile-session-button:focus-visible{border-color:var(--line-strong);color:var(--ink)}.theme-control{border:1px solid var(--line);background:var(--surface-soft);border-radius:10px;align-items:center;gap:2px;padding:3px;display:inline-flex}.theme-control button{min-height:30px;color:var(--muted);cursor:pointer;background:0 0;border:0;border-radius:7px;justify-content:center;align-items:center;gap:5px;padding:5px 7px;font-size:9px;font-weight:700;display:inline-flex}.theme-control button:hover{color:var(--ink)}.theme-control button.is-selected{background:var(--surface);color:var(--cocoa);box-shadow:var(--shadow-sm)}.live-pill,.guarded-pill{color:#4e6d56;white-space:nowrap;background:#f3f8f4;border:1px solid #d8e3da;border-radius:99px;align-items:center;gap:7px;min-height:30px;padding:6px 10px;font-size:10px;font-weight:700;display:inline-flex}.live-pill>span{background:var(--sage);border-radius:50%;width:7px;height:7px;box-shadow:0 0 0 4px #6e8a741f}.review-link{border:1px solid var(--line-strong);background:var(--paper);min-height:38px;color:var(--cocoa);box-shadow:var(--shadow-sm);border-radius:10px;align-items:center;gap:8px;padding:8px 10px 8px 13px;font-size:11px;font-weight:700;display:inline-flex}.review-link span{background:var(--rose-soft);color:#8f5149;border-radius:50%;place-items:center;width:21px;height:21px;font-size:10px;display:grid}main{width:min(1500px,100%);margin:0 auto;padding:42px clamp(22px,3.2vw,48px) 30px}.welcome{justify-content:space-between;align-items:flex-end;gap:28px;scroll-margin-top:95px;display:flex}.eyebrow{color:var(--gold);letter-spacing:.15em;text-transform:uppercase;margin-bottom:8px;font-size:10px;font-weight:800;display:block}.welcome h1{font-family:var(--font-display);letter-spacing:-.045em;margin:0;font-size:clamp(34px,4vw,52px);font-weight:500;line-height:1}.welcome p{color:var(--ink-soft);margin:12px 0 0;font-size:14px;line-height:1.55}.welcome-actions{align-items:center;gap:10px;display:flex}.button{border:1px solid #0000;border-radius:11px;justify-content:center;align-items:center;gap:8px;min-height:42px;padding:10px 15px;font-size:11px;font-weight:750;transition:transform .15s,background .15s,box-shadow .15s;display:inline-flex}.button:hover{transform:translateY(-1px)}.button-primary{background:var(--cocoa-deep);color:#fff9f4;box-shadow:0 9px 22px #30231f2b}.button-primary:hover{background:#3d2b25}.button-secondary{border-color:var(--line-strong);color:var(--cocoa);background:#fffdfca3}.demo-banner{color:#765826;background:#f1e2c77a;border:1px solid #e5d5b9;border-radius:10px;align-items:center;gap:8px;margin-top:26px;padding:9px 12px;display:flex}.demo-banner p{margin:0;font-size:10px;line-height:1.5}.metrics-grid{grid-template-columns:repeat(4,minmax(0,1fr));gap:13px;margin-top:20px;display:grid}.metric-card{border-radius:var(--radius-md);min-height:132px;box-shadow:var(--shadow-sm);background:#fffdfcd4;border:1px solid #e7ddd4e0;grid-template-columns:40px 1fr;gap:11px;padding:17px;display:grid;position:relative;overflow:hidden}.metric-card:after{background:var(--tone-soft);content:"";opacity:.45;border-radius:50%;width:90px;height:90px;position:absolute;bottom:-36px;right:-18px}.tone-gold{--tone:var(--gold);--tone-soft:var(--gold-soft)}.tone-rose{--tone:var(--rose);--tone-soft:var(--rose-soft)}.tone-sage{--tone:var(--sage);--tone-soft:var(--sage-soft)}.tone-cocoa{--tone:var(--cocoa);--tone-soft:#e6d8d2}.metric-icon{background:var(--tone-soft);width:40px;height:40px;color:var(--tone);border-radius:12px;place-items:center;display:grid}.metric-copy{align-content:start;display:grid}.metric-copy p{color:var(--ink-soft);margin:1px 0 5px;font-size:10px;font-weight:650}.metric-copy strong{font-family:var(--font-display);letter-spacing:-.04em;font-size:28px;font-weight:600;line-height:1}.metric-copy span{color:var(--muted);margin-top:5px;font-size:9px}.metric-card>small{z-index:1;width:fit-content;color:var(--tone);grid-column:1/-1;align-self:end;font-size:9px;font-weight:700;position:relative}.section-heading{justify-content:space-between;align-items:flex-end;gap:20px;margin:42px 0 15px;display:flex}.section-heading>div>span,.panel-head>div>span{color:var(--gold);letter-spacing:.13em;text-transform:uppercase;font-size:9px;font-weight:800}.section-heading h2,.panel-head h2{font-family:var(--font-display);letter-spacing:-.025em;margin:4px 0 0;font-size:23px;font-weight:600}.section-heading>a,.subtle-link{color:var(--cocoa);align-items:center;gap:5px;font-size:10px;font-weight:700;display:inline-flex}.dashboard-grid{grid-template-columns:minmax(0,1.65fr) minmax(300px,.82fr);align-items:start;gap:15px;display:grid}.dashboard-primary,.dashboard-secondary{gap:15px;display:grid}.panel{border-radius:var(--radius-lg);box-shadow:var(--shadow-sm);background:#fffdfcdb;border:1px solid #e7ddd4e0;scroll-margin-top:92px}.panel-head{justify-content:space-between;align-items:center;gap:16px;padding:20px 21px 16px;display:flex}.panel-head h2{font-size:20px}.period-control{border:1px solid var(--line);background:var(--cream);color:var(--ink-soft);border-radius:8px;padding:7px 9px;font-size:9px;font-weight:650}.funnel-list{grid-template-columns:repeat(6,minmax(80px,1fr));margin:0;padding:5px 21px 22px;list-style:none;display:grid}.funnel-list li{min-width:0;display:flex;position:relative}.funnel-value{border:1px solid var(--line);background:linear-gradient(180deg, var(--paper), #faf6f1);text-align:center;border-radius:12px;align-content:center;gap:5px;min-width:0;min-height:82px;padding:13px 10px;display:grid}.funnel-value strong{font-family:var(--font-display);font-size:25px;font-weight:600;line-height:1}.funnel-value span{color:var(--ink-soft);text-overflow:ellipsis;white-space:nowrap;font-size:8px;font-weight:650;overflow:hidden}.funnel-rate{z-index:2;width:31px;min-width:31px;color:var(--muted);align-self:center;place-items:center;display:grid;position:relative}.funnel-rate span{font-size:7px;font-weight:750;position:absolute;top:-14px}.insight-strip{color:#765b2f;background:#fbf5e9;border:1px solid #ead9b9;border-radius:11px;align-items:center;gap:9px;margin:0 21px 20px;padding:11px 13px;display:flex}.insight-strip p{margin:0;font-size:9px;line-height:1.45}.insight-strip a{white-space:nowrap;margin-left:auto;font-size:9px;font-weight:750}.conversation-list{border-top:1px solid var(--line)}.conversation-row{border-bottom:1px solid var(--line);grid-template-columns:38px minmax(0,1fr) 27px;align-items:center;gap:11px;min-height:93px;padding:14px 20px;display:grid}.conversation-row:last-child{border-bottom:0}.contact-avatar,.agent-avatar{background:var(--rose-soft);color:#87534b;border-radius:13px;place-items:center;width:38px;height:38px;font-size:10px;font-weight:800;display:grid}.contact-avatar.gold{background:var(--gold-soft);color:#7f5d2e}.contact-avatar.sage{background:var(--sage-soft);color:#55705c}.conversation-main{min-width:0}.conversation-title{align-items:center;gap:7px;min-width:0;display:flex}.conversation-title strong{font-size:11px}.conversation-title span{background:var(--cream);color:var(--muted);text-transform:uppercase;border-radius:5px;padding:3px 6px;font-size:7px;font-weight:750}.conversation-title time{color:var(--muted);white-space:nowrap;margin-left:auto;font-size:8px}.conversation-main>p{color:var(--ink-soft);text-overflow:ellipsis;white-space:nowrap;margin:5px 0;font-size:9px;line-height:1.4;overflow:hidden}.conversation-main>small{color:var(--gold);align-items:center;gap:4px;font-size:8px;font-weight:700;display:flex}.conversation-row>a{width:27px;height:27px;color:var(--muted);border-radius:8px;place-items:center;display:grid}.conversation-row>a:hover{background:var(--cream);color:var(--cocoa)}.icon-link{border:1px solid var(--line);background:var(--cream);width:34px;height:34px;color:var(--cocoa);border-radius:10px;place-items:center;display:grid}.day-summary{border:1px solid var(--line);background:#fbf7f2;border-radius:12px;grid-template-columns:repeat(3,1fr);margin:0 18px 12px;padding:12px 0;display:grid}.day-summary>div{border-right:1px solid var(--line);text-align:center;gap:3px;padding:0 10px;display:grid}.day-summary>div:last-child{border-right:0}.day-summary strong{font-family:var(--font-display);font-size:17px}.day-summary span{color:var(--muted);font-size:7px}.appointment-list{margin:0;padding:1px 18px 6px;list-style:none;display:grid;position:relative}.appointment-list:before{background:var(--line);content:"";width:1px;position:absolute;top:20px;bottom:24px;left:72px}.appointment-list li{border-bottom:1px solid #e7ddd4b8;grid-template-columns:42px 12px 1fr auto;align-items:center;gap:8px;min-height:62px;display:grid;position:relative}.appointment-list li:last-child{border-bottom:0}.appointment-list time{color:var(--ink-soft);font-size:9px;font-weight:750}.timeline-dot{z-index:1;border:2px solid var(--paper);background:var(--gold);width:8px;height:8px;box-shadow:0 0 0 1px var(--gold);border-radius:50%;position:relative}.appointment-list strong{margin-bottom:2px;font-size:10px;display:block}.appointment-list p{color:var(--muted);margin:0;font-size:7px}.status-badge{background:var(--sage-soft);color:#4f6c56;white-space:nowrap;border-radius:6px;padding:4px 6px;font-size:7px;font-weight:800}.status-badge.gold{background:var(--gold-soft);color:#765a2b}.status-badge.amber{background:var(--amber-soft);color:#8c531f}.agenda-action{border:1px solid var(--line);min-height:42px;color:var(--cocoa);border-radius:10px;justify-content:center;align-items:center;gap:6px;margin:8px 18px 18px;font-size:9px;font-weight:750;display:flex}.agent-panel{padding-bottom:16px}.guarded-pill{min-height:27px;font-size:8px}.agent-list{gap:1px;padding:0 18px;display:grid}.agent-list article{border-bottom:1px solid var(--line);grid-template-columns:34px 1fr auto;align-items:center;gap:9px;min-height:55px;display:grid}.agent-list article:last-child{border-bottom:0}.agent-avatar{width:34px;height:34px;color:var(--cocoa);background:linear-gradient(145deg,#f2e0cf,#ead2c3);border-radius:50%;font-size:8px}.agent-list strong{font-size:10px;display:block}.agent-list p{color:var(--muted);margin:2px 0 0;font-size:8px}.agent-list article>span:last-child{color:var(--sage);font-size:8px;font-weight:700}.agent-note{background:var(--cream);color:var(--ink-soft);border-radius:10px;align-items:flex-start;gap:8px;margin:12px 18px 0;padding:10px;display:flex}.agent-note p{margin:0;font-size:8px;line-height:1.55}.app-footer{color:var(--muted);justify-content:space-between;gap:20px;padding:26px 3px 0;font-size:9px;display:flex}.app-footer p{margin:0}:root[data-theme=dark] body{background:radial-gradient(circle at 73% -10%, #c98d8314, transparent 28rem), var(--cream)}:root[data-theme=dark] .topbar{border-bottom-color:var(--line);background:var(--surface-overlay)}:root[data-theme=dark] .search-wrap,:root[data-theme=dark] .review-link,:root[data-theme=dark] .metric-card,:root[data-theme=dark] .panel{border-color:var(--line);background:var(--surface-raised)}:root[data-theme=dark] .search-wrap input::placeholder{color:var(--muted)}:root[data-theme=dark] .live-pill,:root[data-theme=dark] .guarded-pill{color:#acd0b5;background:#1e2e23;border-color:#35503d}:root[data-theme=dark] .funnel-value,:root[data-theme=dark] .day-summary,:root[data-theme=dark] .agent-note{background:var(--surface-soft)}:root[data-theme=dark] .insight-strip{color:#e5bf7f;background:#2c2418;border-color:#594426}:root[data-theme=dark] .button-primary{background:var(--gold);color:#21170e}:root[data-theme=dark] .button-primary:hover{background:#dfb16f}:root[data-theme=dark] .button-secondary{border-color:var(--line-strong);background:var(--surface-raised);color:var(--ink)}:root[data-theme=dark] .demo-banner{background:var(--gold-soft);color:#edc98d;border-color:#6b5433}@media (max-width:1180px){.app-shell{grid-template-columns:224px minmax(0,1fr)}.sidebar{padding-inline:15px}.metrics-grid{grid-template-columns:repeat(2,minmax(0,1fr))}.dashboard-grid{grid-template-columns:1fr}.dashboard-secondary{grid-template-columns:repeat(2,minmax(0,1fr))}}@media 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